Shipping Methods

All items purchased on www.hennesseyingalls.com will be shipped via United Parcel Service (UPS). At checkout, UPS Ground will be the default shipping method.

Service Area

Upon order approval, Hennessey + Ingalls will ship to any valid street address within the 48 contiguous United States via UPS Ground.

Orders to Alaska and Hawaii ship via UPS 2nd Day by default. If Ground service is selected in the shipping charge box at checkout, your order will be shipped via UPS 2nd Day service with the applicable charges.

At this time, Hennessey + Ingalls cannot accept orders to P.O. Boxes, APO or FPO addresses, or destinations outside of the United States and Puerto Rico via our web site.  Please feel free to call us at (310) 458-9074 or e-mail us at orders@hennesseyingalls.com to place an order.

Shipping Rates

The amount you are charged for shipping will depend on the amount of your order and the items purchased.

Hennessey + Ingalls currently provides free Ground shipping on orders totaling $150.00 or more. Charges related to shipping, handling, and taxes are not included to meet the minimum requirement in determining the total purchase amount.

The free shipping offer will not apply to any order where cancellations or returns reduce the amount of qualifying purchases to less than $150.00. Hennessey + Ingalls reserves the right to apply applicable shipping charges to any such orders. Hennessey + Ingalls may change or discontinue the free or discounted shipping offer at any time. Shipping charges are subject to change at any time without notice.

*Due to package size and weight restrictions some large or bulky items may have an oversize package handling charge applied. Items with oversize handling charges will be clearly indicated in the product description at the product purchase page. The additional charge for oversized items will vary depending on the size and will be combined with the regular shipping fee in the shipping charge box at checkout. If your order is over $150.00, only the oversize handling charge will be applied to your order.

 

Rate chart for orders shipped within the 48 contiguous states

Rate chart for orders shipped to Alaska and Hawaii.

Shipments to Canada

For Canadian orders, the web site charges a flat $50 fee.  This is an estimation and the exact shipping charge is e-mailed out for confirmation.  Our default method is using FedEx Ground to Canada. It is the most economical for this process. If you would like a different method this can be arrange.

Transit Times

The amount of time an order is in-transit from the time it leaves Hennessey + Ingalls will depend on where it is being shipped and the type of service utilized.

Ground Services

Orders are shipped Monday - Friday and will typically ship within 48 hours from the time your order is placed. UPS Ground orders received on Friday - Sunday will usually ship the following Monday. Ground deliveries should arrive 1-7 days after leaving Hennessey + Ingalls. The following is a map, provided by UPS, of delivery times for commercial and residential deliveries using UPS Ground service:

Tracking Your Order

At the time your order is shipped, you will receive a UPS Ship Notification via email. A link is provided in this notification that you can use to track the delivery of your order. We suggest that you save this email until your order is fully received. If you do not have access to this email, you may also contact a Hennessey + Ingalls Customer Service Representative at (310) 458-9074 or you can e-mail us at orders@hennesseyingalls.com.

International Orders

For international orders, the web site charges a flat $100 fee.  This is an estimation and the exact shipping charge is e-mailed out for confirmation.  Our default method is using the United States Postal Service. It is the most economical for this process. If you would like a different method this can be arrange.

FedEx Accounts

We are happy to ship via FedEx as well, using a customer's personal or corporate FedEx account. Unfortunately, this service cannot be directly booked through our web site, so please call us at (310) 458-9074 or e-mail us at info@hennesseyingalls.com to arrange this delivery.